Our Website Privacy Policy
Enlightened Solutions Detox understands the necessity of protecting the privacy of your data when you visit our website. The following outlines how we protect your personal information collected with your visit to our site. Enlightened Solutions Detox may update our statement on occasion as new programs, services and processes are implemented.
Enlightened Solutions Detox does not collect information, including email addresses, from you without asking first. In some instances, we may request you to supply information personally, which could include contact information like your email, street address, phone number or other information. This serves to personalize your visit to our site to make it more beneficial for you. It is completely voluntary for you to provide this information, but when you do, we make the assumption you have agreed to our use of that data under accordance with this privacy policy.
Enlightened Solutions Detox does not intentionally use, collect or disclose patient information on its website that is personally identifiable. You should not post information on our website that could be used to identify you. If we discover we have personal information, we will begin the process to delete the date as quickly as possible.
You must be at least 18 years old to receive permission from us to use our website. We will not intentionally or knowingly collect personally identifiable information about visitors under the age of 18.
When Information is Provided
When you share information with us voluntarily, that is implied consent for the collection and use of your data by our practice. Enlightened Solutions Detox will not rent or sell personal data we collect on this website to anyone.
Enlightened Solutions Detox may offer the option to register or purchase products online. During the transaction, it is possible that personal information will be collected. If that is the case, we may share that information with other parties to accommodate support services like credit card authorization or fulfillment of your order. By voluntarily giving us that information, you give Enlightened Solutions Detox permission to provide your data to the third parties that provide these services. You also agree not to hold Enlightened Solutions Detox responsible for any of the actions or omissions of these third parties.
Enlightened Solutions Detox may also collect non-personal information provided by your browser when you request a page view from your server. This information may include your browser time, IP address and access times. Enlightened Solutions Detox uses this information for supporting website operations and to evaluate traffic patterns for our website.
Some of the statistics Enlightened Solutions Detox may collect and use includes volume, traffic patterns, referral sources, login activity and other information related to our website to support our operations. The information may be shared with third parties, but will not include personally identifiable data of any kind. Enlightened Solutions Detox may disclose information in special cases where required, such as: 1. Follow legal requirements; 2. Defend or protect our property and rights: 3. Enforce our Terms and Conditions of Use; 4. Protect our users’ interests.
Occasionally, Enlightened Solutions Detox may be required by law enforcement or the legal system to provide personal information to the appropriate authorities. This information will be disclosed with a court order, subpoena or to otherwise cooperate with an investigation conducted by law enforcement. Enlightened Solutions Detox reserves the right to report activities we believe to be unlawful to the proper authorities or law enforcement agencies.
Enlightened Solutions Detox reserves the right to send mail or email regarding products or services to the personal information you have voluntarily provided. If you do not wish to receive these communications, we will provide instructions to easily indicate that desire as well.
Use of Cookies
Enlightened Solutions Detox may use Internet technology known as “cookies” to identify your device so we can offer appropriate website features to you that are compatible with that device. Cookies also provides us information about whether you have visited our website in the past. They do not allow us to collect your email address or other information from your hard drive. Enlightened Solutions Detox may use memory-based cookies to authenticate some of our website applications. The control of your browser settings remains with you, as you can choose to accept all cookies, reject all cookies, or receive notifications when a cookie is sent. If you set your browser to reject cookies, you may not be able to use all the features of our website that require them.
Enlightened Solutions Detox reserves the right to utilize Google products like Google Display Network Impression Reporting, Remarketing with Google Analytics, Google Analytics Demographics, DoubleClick Campaign Manager or Interest Reporting. You may choose to opt out of Google Analytics for Display Advertising and customize Google Display Network ads using Google’s Ads Settings. You can also utilize the Google Analytics Opt-Out Browser Add On if you choose to prevent having your data used by Google Analytics.
Enlightened Solutions Detox will not initiate merging of your personal information with non-personal data collected from Display Advertising features based on the DoubleClick cookie unless we give you clear notice and you provide your consent for such action.
Enlightened Solutions Detox may use Remarketing with Google Analytics for online advertising. In addition, third-party vendors may insert ads for our practice on different sites on the Internet. This does include Google. Both Enlightened Solutions Detox and third-party vendors may also use first-party cookies (including the Google Analytics cookie) and other third-party coolies (including the DoubleClick cookie) alone or in combination to optimize, inform and serve ads based on your previous visits to our website.
Enlightened Solutions Detox and third parties, including Google, may also use both first-party and third-party cookies, alone or in combination, to determine how ad impressions, other uses of ad services and interactions with these services are related to our website visits. Enlightened Solutions Detox may also use information from Google’s Interest-based advertising or data from its third-party audience, which might include age, gender and interests. Date will be combined with Google Analytics to provide general profiles about visitors and determine how visitors might use the site. This information can then be used to improve the content, marketing and design of the website, as well as services and products offered here.
Enlightened Solutions Detox may use the Facebook.com “conversion tracking pixel” to determine whether Facebook’s advertisements are effective for marketing purposes. This tool allows us to gather information on users’ actions after the user is directed to a third-party website through a click on a Facebook ad on this website. The data we collect with this tool does not include personally identifying information. However, Facebook may use this information according to Facebook’s Data Policy to show you advertisement on both Facebook.com and third-party websites that might be of interest to you. A cookie may be used to facility ad displays by both Facebook and its partners.
Enlightened Solutions Detox may also use Twitter.com products tailoring audiences and conversion tracking. The products connect data from Twitter’s advertising network to your own actions performed on the website. To learn more about the type of information collected, refer to Twitter’s Privacy Policy.
Policy Statement
ENLIGHTENED SOLUTIONS DETOX will not release information in the client’s medical record to anyone outside of the program with the client’s written approval to release the information in accordance with Federal statutes and rules for the Confidentiality of Alcohol and Drug Abuse Client Records at 42 U.S.C. δδ290dd-2, and 290ee2, and 42 CFR Part 2 δδ2.1 et seq., and the provisions of the Health Insurance Portability and Accountability Act (HIPPA) at 45 CFR Parts 160 and 164, unless the release of information is required and permitted by law, a third-party payment contract, a peer review, or the information is needed by DAS for statutorily authorized purposes; and ENLIGHTENED SOLUTIONS DETOX may release data about the client for studies containing aggregated statistics only when the client’s identify is protected and masked.
It is the responsibility of the Administrator to ensure that confidentiality of each client and his or her personal medical information is protected as follows:
PROCEDURES
Protected Health Information (PHI)
All information contained in client records that is individually identifiable health information is protected health information (PHI). PHI includes, but is not limited to:
Client Consent
Upon admission, clients will be able to complete consent forms as needed which will dictate how the client authorizes Enlightened Solutions Detox to release specific information in their clinical record. All consents will be maintained in the client’s record.
To obtain a client’s consent, the following conditions must be met:
A valid consent form must contain the following:
TWO PATIENT IDENTIFIERS MUST BE PROVIDED IN ORDER FOR ANY PATIENT INFORMATION IS TO BE RELEASED FROM A RECORD.
General Disclosures
If Enlightened Solutions Detox receives a request for a disclosure of a client’s records that is not permitted by the regulation, Enlightened Solutions Detox must refuse to make the disclosure. It must be done in a way that does not reveal that the client has ever been diagnosed or treated for an alcohol or drug problem.
Client identifying information may be disclosed with written authorization. Limited disclosures are permitted in the following circumstances:
Enlightened Solutions Detox requires that its employees make reasonable efforts to limit the information, being shared to the minimum necessary to accomplish the intended purpose. Enlightened Solutions Detox employees have access to all protected health information within the programs. Counselors and nurses have access to protected health information of clients on their caseload. Other employees may have access to protected health information that is needed for the purpose of consultation and case management. Administrative employees will only have access to specific protected health information based on their position in the agency.
Counselors and nurses must document an accounting of disclosures made without client consent. Accountings must include the date of disclosure, the name and address of the person who received this information, description of the disclosed information and a statement of the purpose of the disclosure. This information must also be disclosed to the Executive Director and Director of Corporate Compliance.
Clients have the right to receive an accounting of disclosures of their own protected health information made prior to the date of the request. This accounting does not have to include disclosures made with client authorization.
Specialized Disclosures
Judiciary, Insurance Companies, and Hospitals
Only those portions of the client’s record specifically requested will be released and only if those portions fall under the federal and state guidelines of information allowed to be released.
Requests from insurance companies will be honored only if their company is named on the face sheet of the record and there is consent. The information to be released is restricted by the federal and state guidelines.
Attorney Requests/Subpoenas
Attorney requests for records must be accompanied by valid client consent. Additionally, a subpoena is not sufficient for record release. Unless there is a valid client consent, a court order, signed by a Judge of Court of Common Pleas or higher, is required for Enlightened Solutions Detox to release the records.
Upon receipt of an attorney’s request or subpoena, the Executive Director will retrieve the record and place it in a locked file for security. If the record is required for internal purposes, a copy of the record will be made for that use, and the original will remain secured and accessible only to the Executive Director.
Search/Arrest Warrants
In the event an employee must respond to a search/arrest warrant, the following procedures are to be followed:
Refusal to Honor a Written Consent
Enlightened Solutions Detox will refuse to honor a written client consent form if there is:
Death of a Client
In the case of a client’s death, consent to release information from the record must be signed by the following, in this order:
Release of information requests for a deceased client’s records must be forwarded to the Executive Director for review and approval. Refer to Enlightened Solutions Detox’s policy for protocols on the discovery of a deceased individual.
Links to Additional Websites
Enlightened Solutions Detox’s website contains links to other sites. While we try to only link to sites that share a high respect for privacy, Enlightened Solutions Detox is not responsible for privacy policies held by other websites. If you have questions about this statement, you should contact us at 1501 N. Albany Ave., Atlantic City, NJ 08401.
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